Disasters | By Frank Jenkins Jr February 26th, 2021
How a Business Continuity Plan Can Protect Your Company
Life is uncertain. All you need to do is watch the news on any given day to see how fires, natural disasters, cyberattacks and other unanticipated events can disrupt all aspects of life, including your business operations. Though there is nothing you can do to stop these types of events — let alone other disruptions like IT failures, economic downturns, or pandemics — having a business continuity plan can keep them from significantly impacting your business.
There’s an all-too-common human response to warnings about disasters: People tend to think that it can’t happen to them. When it comes to small business owners, many believe that their size will keep them nimble. When warned of cybercriminals, they think they will remain under the radar or too small to attack. Not only is that not true, but the reality of the situation is that your size may make you a target: 43 percent of cyber attacks are against small businesses, and natural disasters or economic downturns are equal opportunity disruptions.
The question you need to ask yourself if whether you want to be among the 40 percent of businesses that never reopen after a disaster or if you want to put yourself in a position where you’re prepared and ready to handle whatever comes your way. Though there are established strategies for preparing this type of protection, only you know your business well enough to be able to “fill in the blanks” and make sure that the steps are in place to get your business back on its feet as quickly as possible.
Understanding What A Business Continuity Plan Is
Putting a business continuity plan together starts with understanding what its goals are. A business continuity plan lays out an A-to-Z strategy that identifies what your specific business would need to bounce back from an unanticipated disruption. Where possible it includes anticipating what types of threats exist, but more importantly it prioritizes the aspects of the business that are most vital to operations and that need to receive the most immediate attention to restore the business functions.
To be effective, a business continuity plan should address each of the following areas:
- A comprehensive review of risks and threats that would interrupt or affect the business
- An identification of the most strategically important business functions and departments
- The creation of a list of onsite and offsite emergency contacts
- The creation of a communication strategy to both internal and external stakeholders
- Naming a team that will lead the recovery and assignment of responsibilities of each team member
- Information as to where to find and how to initiate offsite data recovery
- Assignment of a temporary location or locations for business operations
- A schedule for updating the plan and a record of any changes made.
Does My Business Really Need a Business Continuity Plan?
You may think your business is too small to need a business continuity plan, or maybe that it is too big and successful to be brought down by disaster. The truth is that every company is vulnerable to the unexpected, and though your size, success, industry, or geographic specifics can affect the type of interruption you experience, that doesn’t mean that those elements will protect you.
When crafting your business continuity plan, make sure that you pay attention to every element of your company and what you would need to do if it were suddenly out of commission. Not only does that mean your physical plant and equipment, but also your personnel, your data, and your access to your clients and suppliers. Without a strategy for each of these you risk the loss of competitiveness, goodwill, profitability, and employees
Tips for How to Craft and Administer a Business Continuity Plan
Creating a business continuity plan is critically important and well worth doing. When it is crafted with the amount of attention that it deserves, it can make all the difference in your business’ ability to get through a disaster. The information below will serve as a helpful guide to help you with the process.
- Don’t make it overly complicated – With so many details that need to be addressed, it’s easy to let things get away from you and make your plan overly complicated. Try to keep things as simple as possible, concentrating on a clear order that is well-organized and eliminating anything that is not absolutely necessary. Instructions should rely on check lists or numbered steps, and providing details via illustrations, flow charts, and diagrams will help anybody trying to follow directions during an emergent situation stay calm and in control.
- Don’t reinvent the wheel – No matter what business you’re in, your business continuity plan will share priorities with other companies. There are several templates that have been created to help companies navigate the process, including this one from FEMA and this one from TechTarget. You can save yourself time and aggravation by personalizing these instead of trying to start from scratch.
- Be kind when anticipating how long recovery will take – Though it’s nice to be optimistic in estimating your recovery time, optimism beforehand can cause undue stress while an actual disaster is taking place. However long you think recovery is going to take, add more time to your plan to alleviate stress.
- After you’ve created your strategy, test it – In the midst of an emergency is the wrong time to find out that you’ve forgotten something important or that your plan won’t work. Just as you practice fire drills, test your plan to make sure that it works, and after each test sit down and determine what could have been done better so that you can improve the plan.
- Don’t let your plan get dated – Things within your business change constantly, and that means that you need to constantly check to see whether the information your business continuity plan contains remains accurate or needs to be updated. You may need to revise personnel responsible for recovery, contact information, inventory levels and other aspects of the plan.
- Make sure everybody who needs a copy, has a copy – Once you have your plan assembled, make sure that all of the people who have responsibilities for its administration have a copy and are familiar with the plan. Everybody should know how to access it immediately and have a method for doing so.
- If employees need training to fulfill the plan, provide it – You don’t want to leave your plan’s success to chance. Review each aspect with the employees who are given responsibilities and make sure that they have the resources and training that they need to follow it to the letter.
In addition to a business continuity plan, your business also needs a disaster recovery plan. Though many people think that the two are the same, there are key differences, with the most important being that while a continuity plan is a plan of action to keep the business going, a disaster recovery plan addresses restoring the support systems that your business relies upon, including IT assets, communications and hardware. It specifically addresses getting technical operations up and running again.
About Frank Jenkins Jr
Frank Jenkins Jr. CPA is the managing partner of Adams, Jenkins & Cheatham, a CPA practice based in Midlothian, VA. Frank specializes in Consulting services, tax planning, audit & assurances. "I genuinely care about our clients because I have a personal connection with them."
He is active in the community and belongs to the AICPA and the VSCPA.
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